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Based on public web pages. Corrections are welcome and are dated on this page.
OpenDoc and Access Policies and Procedures both give UK care providers expert-written policies, staff access on mobile and AI that answers questions. They differ in how AI arrived, who you can see writing the policies, how staff reading is tracked, which UK nations are covered and how you pay.
Access Policies and Procedures is part of The Access Group’s care software range, alongside care planning, rostering, medication management and learning. It describes itself as “now AI enabled”: staff can get instant answers, translate documents and dictate requests, and its AI layer, Access Evo, drafts recommended policy amendments when CQC guidance changes. It covers services regulated by the CQC, Care Inspectorate Wales and the Care Inspectorate in Scotland.
OpenDoc was built from 2025 with AI at its core. Staff ask questions in plain English, or out loud in 51 languages, and get answers from their own service’s policies. Every policy shows its named author and is signed off by at least three experts. It covers all four UK nations, has a free plan, and costs £70 + VAT a month per service with unlimited users and no long-term contract.
Interest declared. Health Connect Global Ltd publishes this page and makes OpenDoc, so read it as a comparison by one of the providers. Every figure about Access links to a public source, listed at the end of the page.
| Feature | OpenDoc | Access Policies and Procedures |
|---|---|---|
| Built | From 2025, by Health Connect Global, with AI at its core | Part of The Access Group’s care software range. Described as “now AI enabled” |
| AI | AI-native. Answers staff questions from the service’s own policies, by text or voice, and rewrites uploaded policies into a consistent template | Instant answers, alerts for new or overdue policies, document translation and dictation. Access Evo detects CQC guidance changes and drafts recommended amendments for manager review |
| Cost of AI | Unlimited AI use included in the Organisation plan | Access Evo is modular, with a consumption dashboard for spend. Price not published |
| Who writes the policies | 100+ named experts, including GPs, former CQC inspectors and clinical leaders. Every policy shows its author and is signed off by at least three experts | An expert team of policy writers with over 200 years of combined experience. Names of authors not published |
| Policies from providers | Care providers donate policies they already use, which pass the same three-expert sign-off. Includes the full library of PossAbilities, rated Outstanding by the CQC | None found |
| Library size | 500+ policies and procedures as at 28 October 2026 | 130+ policies, 30 form templates, Easy Read documents and 25 recruitment templates |
| Voice and languages | Ask out loud and hear the answer in 51 languages | Dictate requests, and translate documents into multiple languages |
| Showing staff have read policies | Shows which policies and sections staff have viewed and what they ask about, so managers can see where staff may need support | Staff confirm they have read and understood a policy with one click, and managers see what is outstanding |
| Keeping policies current | Alerts services when CQC, NICE or Care Act guidance changes. Experts update the library and comment on policies, and each service accepts an update or keeps its own version | Reviewed at least annually and continuously by subject experts. Urgent changes released as soon as possible, others in annual updates |
| Mobile | Available on mobile | App for Android and iOS |
| UK nations | England, Scotland, Wales and Northern Ireland | England, Scotland and Wales |
| Mock inspections, audits and training | Available through Health Connect, alongside OpenDoc | Available as separate Access products, including Access Care Compliance and Access Learning |
| Public price | Free plan. Organisation plan £70 + VAT a month per service, with unlimited users and unlimited AI use | From £2.75 per user a month, with volume discounts. Described as an annual cost per carer or per bed. Price matching offered |
| Contract | No long-term contract. Cancel at any time from inside the app | Pricing described as annual. Minimum term not published |
Access added AI to an established policies product. Staff can get instant answers, translate documents into multiple languages and dictate requests. Access Evo, The Access Group’s AI layer across its care products, detects changes to CQC guidance, drafts recommended amendments to a service’s policies and flags them for a manager to review. The Access Group holds ISO 42001 accreditation for responsible AI governance. Access describes itself as the only software provider offering AI-enabled policies and procedures. QCS and OpenDoc also offer AI assistants.
OpenDoc was designed around AI from the start. Staff ask a question in plain English, or out loud in any of 51 languages, and hear or read an answer from their own service’s policies. One click rewrites an uploaded policy into a consistent template. Unlimited AI use is included in the Organisation plan, so a service does not pay more as its staff ask more questions.
Access asks staff to confirm they have read and understood each policy with one click. Managers see who has confirmed and what is outstanding, in the web platform and the mobile app.
OpenDoc looks at what staff actually do. It shows which policies and sections staff have viewed and what they ask about most. That gives a manager evidence of engagement for an inspector, and shows where staff may be unsure, such as a procedure that prompts the same question again and again, so the service can act on it.
Access says its policies are written by an expert team with over 200 years of combined experience in the sector. The names of individual authors were not published on the pages checked.
In OpenDoc, every policy shows the named expert who wrote it, each expert has a public profile, and at least three experts sign off each policy before it is published. Care providers also donate policies they already use in their own services. In September 2026, PossAbilities, a social enterprise rated Outstanding by the CQC that supports 1,070 people, gave its full library, valued at an estimated £200,000. Donated policies go through the same three-expert sign-off.
Dr Devan Moodley Founder and CEO, Health Connect Global
Has led three services to an overall Outstanding CQC rating, including one taken from Inadequate to Outstanding.
View profileThese are three of more than 100 named experts. Meet all the experts.
Access has variable charges and a minimum contract term, additionally the price of Access Evo, which is modular and tracked through a consumption dashboard.
OpenDoc’s organisation plan is £70 + VAT a month per service, with unlimited users, unlimited AI use and no long-term contract. Access starts at £137.50 a month against OpenDoc’s £70 + VAT. Ask Access for a quote for your own services.
OpenDoc’s Organisation plan is £70 + VAT a month per service with unlimited users. At Access’s starting price, the two cost about the same for 25 staff, and OpenDoc costs less for larger teams. OpenDoc also has a free plan.
Yes. Staff can get instant answers, translate documents and dictate requests, and Access Evo drafts recommended policy amendments when CQC guidance changes. Access describes itself as the only provider with AI-enabled policies, although QCS and OpenDoc also offer AI assistants.
Access says its policies are for use with the CQC, Care Inspectorate Wales and the Care Inspectorate in Scotland. Northern Ireland was not listed on the pages checked. OpenDoc covers all four UK nations.
OpenDoc shows which policies and sections staff have viewed and what they ask about, rather than relying on a one-click confirmation. Managers can use this as evidence for inspectors and to spot where staff need more support.
Access says its policies are written by an expert team with over 200 years of combined experience. The names of individual authors were not published on the pages checked.
Yes. The Organisation plan has no long-term contract, and a service can cancel at any time from inside the app.
Each figure about Access comes from The Access Group’s own public pages, checked on 2 November 2026. Prices and features change, so confirm with the provider. Figures about OpenDoc come from Health Connect. Corrections are recorded below with their date.
Change log: 2 November 2026, first published.
