Privacy and Cookie Policy

Introduction

Welcome to Health Connect. We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and the Data Protection Act 2018. This policy outlines how we collect, use, disclose, and protect your personal data, as well as your rights.Health Connect is operated by Health Connect Global Ltd, registered at Park Gates, Bury New Road, Prestwich, Manchester M25 0JW. If you have any questions, please contact us at support@health-connect.com.

Data We Collect

We may collect and process the following types of personal data:

Contact Data: Name, email address, phone number
Usage Data: IP address, browser type, referring website, pages visited
Marketing & Communications Data: Preferences in receiving marketing from us
Cookies and Tracking Technologies: See Cookie Policy below

We do not collect special category data (e.g., health information) via our website unless explicitly stated and consented to.

How We Use Your Data

We use your personal data for:

Responding to enquiries
Providing you with information about our services
Improving website functionality and user experience
Sending marketing communications (only with your consent)
Complying with legal obligations

Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

Consent: For optional cookies and marketing communications
Contract: To fulfill service or product requests
Legitimate Interests: To improve our services and website
Legal Obligation: When required by law

Sharing Your Data

We may share your data with:

Trusted third-party service providers (e.g., website hosting, analytics)
Regulatory authorities if legally required
We ensure all third parties comply with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under GDPR, you have the right to:

Access your dataCorrect inaccurate data
Erase your data ("right to be forgotten")
Restrict processingObject to processing
Data portabilityWithdraw consent at any time

To exercise your rights, email us at support@health-connect.com.

International Data Transfers

If we transfer your data outside the UK or EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

Security Measures

We use appropriate technical and organisational security measures to protect your data, including encryption and access controls.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and improve our site.

Types of Cookies We Use

Cookie Type
Purpose
Legal Basis
Strictly Necessary
Enable core functionality like security and network management
Analytics
Understand how visitors interact (e.g., Google Analytics)
Marketing
Track user behaviour for advertising purposes

Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes via our website.

Contact Us

If you have questions or complaints about our privacy practices, contact:

Data Protection
Email: support@health-connect.com