OpenDoc vs Correct Care

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Care policy management software compared

Based on public web pages, checked 9 November 2026. Corrections are welcome and are dated on this page.

In brief

A specialist policy platform with AI built in, or HR, training and policies in one bundle

OpenDoc and Correct Care both give UK care providers ready-written policies that staff can read on their phones, with records to show inspectors, and both offer a free, fully managed setup. They differ in who you can see writing the policies, how changes in guidance reach you, whether staff can ask questions, and what else comes in the package.

OpenDoc was built from 2025 with AI at its core. It has 500+ policies, each showing its named author and signed off by at least three of more than 100 named experts, and services can upload their existing policies for the AI to answer on. It alerts services when CQC, NICE or Care Act guidance changes, compares every version side by side, and answers staff by text or by voice in 51 languages. It has a free plan, and an Organisation plan at £70 + VAT a month per service with no long-term contract.

Correct Care, from Correct Care Training Ltd, is a family-run platform combining a care-focused HR system, onboarding, more than 150 e-learning and practical courses, and a policy library with in-app signing. Staff use iOS and Android apps, and pricing is based on employee slots rather than named users. Its pages do not publish a price, name its policy authors or describe AI features.

Interest declared. Health Connect Global Ltd publishes this page and makes OpenDoc, so read it as a comparison by one of the providers. Every statement about Correct Care comes from its own public pages, listed at the end. Where a point is not stated there, this page says “None found” and does not guess.

How do OpenDoc and Correct Care compare at a glance?

OpenDoc and Correct Care compared, checked 9 November 2026
FeatureOpenDocCorrect Care
Content and authorship
Ready-written policy libraryYes500+ policies and procedures as at 28 October 2026YesCovers governance, safeguarding, health and safety, workforce and quality. Number of policies not stated
Named author on every policyYesNone foundWritten by experienced care professionals and compliance specialists, not named
At least three expert sign-offsYesBefore any policy is publishedNone foundDescribed as reviewed regularly
Named experts with public profilesYesMore than 100, including GPs, former CQC inspectors and clinical leadersNone found
Policies donated by care providersYesIncluding the full library of PossAbilities, with the same sign-offNone found
Tailor policies to your serviceYesPolicies fill in the service’s name, contacts and terms, then can be editedYesCore documents can be tailored to how the service operates
Upload your own policiesYesAs PDFs or photos. The AI then answers staff questions on them, and one click rewrites them into a consistent templateYesIts free managed setup uploads a provider’s policies
Free, fully managed setupYesYesImports employees and training records, and uploads existing policies
Guidance and updates
Alerts when CQC, NICE or Care Act guidance changesYesExperts check each change before the library is updatedNone foundSays its policies are updated immediately as guidance and regulation evolve; alerts to providers not described
Every change recorded, with side-by-side comparisonYesNone found
Accept a library update or keep your own versionYesNone found
Review dates and remindersYesReview dates, overdue status and weekly remindersNone found
Staff access, AI and evidence
Policies on staff phonesYesWorks on mobile phonesYesiOS and Android apps
AI answers to staff questionsYesFrom the expert library and the service’s own uploaded policies, by text or voiceNone found
Answers in the staff member’s languageYes51 languages, spoken or typedNone found
Staff sign or acknowledge policiesYesOwners, review dates and an audit trailYesIn-app signing, creating an auditable record
Assign policies to staff and track completionNone foundYesReading lists for individuals or groups
Evidence of what staff actually read and askYesWhich policies and sections staff view, and what they ask aboutNone foundRecords reading, signing and training completion
Several sites managed togetherYesChoose which sites, units or wards each policy applies toYesGroup-level monitoring across locations
Training, HR and wider care software
E-learning and practical trainingThrough Health ConnectYes150+ e-learning and practical courses, the Care Certificate and Oliver McGowan training
Care HR system and onboardingNone foundYesEmployee records, compliance documents, leave and onboarding
Care planning, daily records, risk and incident managementThrough Health ConnectNone found
Mock inspections and auditsThrough Health ConnectNone foundIts policies cover frameworks for audit
Price, contract, coverage and standards
Free planYesThe library is free to useNone found
Published priceYes£70 + VAT a month per service (£840 + VAT a year)None foundPriced by employee slots; call or book a demo
UsersUnlimitedUnlimited users and unlimited AI useSlotsPay for employee slots, not named users; leavers free a slot for new starters
ContractNo long-term contractCancel at any time from inside the appUnclearIts pricing page says no long-term contracts; its FAQ lists one-year and three-year fixed contract options
UK nationsAll fourEngland, Scotland, Wales and Northern IrelandThreeCQC, the Care Inspectorate in Scotland and Care Inspectorate Wales
Security and sector standardsYesISO 27001, Cyber Essentials Plus, NHS Data Security and Protection Toolkit standards metYesCyber Essentials; Skills for Care Endorsed Provider; CPD Member

Who writes the policies?

Both providers say experienced people write their policies. The difference is what a care service can see. In OpenDoc, every policy shows the named expert who wrote it, each expert has a public profile, and at least three experts sign off each policy before it is published. Care providers also donate policies they already use, and donated policies go through the same sign-off.

Correct Care says its policies are written and maintained by experienced care professionals and compliance specialists, and reviewed regularly. Its company page describes a family business with more than 40 years of hands-on care sector leadership. On the pages checked, it did not name its policy authors or describe a sign-off process.

Meet all of OpenDoc’s experts

How do updates, AI and staff evidence compare?

When CQC, NICE or Care Act guidance changes, OpenDoc tells the service, experts check the change, and the service can compare versions and accept the update or keep its own. Staff ask questions in plain English, or out loud in any of 51 languages, and get an answer drawn from the expert library and from any policies the service has uploaded itself. Managers can see which policies and sections staff view and what they ask about.

Correct Care says its policies are updated immediately as guidance, regulation and best practice evolve. Staff read and sign policies in its app, managers assign reading lists and track completions, and reading, signing and training are all logged for inspections. Its pages do not describe AI answers, voice or alerts to providers when guidance changes.

How do price and contract terms compare?

OpenDoc publishes its prices. The library is free to use, and the Organisation plan is £70 + VAT a month per service, or £840 + VAT a year, with unlimited users and unlimited AI use. There is no long-term contract, and a service can cancel at any time from inside the app.

Correct Care does not publish prices. It charges by employee slots rather than named users, so when someone leaves, their slot passes to the next starter at no extra cost, and the price includes unlimited training and policies. Its pricing page describes a monthly subscription with no long-term contracts, while the FAQ on the same page says it offers one-year and three-year fixed contract options. Ask Correct Care which applies to you.

Where is OpenDoc stronger?

  • You can see who wrote every policy. Each policy names its author, and at least three experts sign it off. Correct Care does not name its authors on the pages checked.
  • Alerts when guidance changes, with version comparison. Services hear about CQC, NICE or Care Act changes and choose to accept the update or keep their own version.
  • AI answers in 51 languages, including on your existing policies. Upload the policies you already have, and staff can ask about them out loud or in writing and hear the answer. None found for Correct Care.
  • Evidence of real reading. OpenDoc shows which sections staff view and what they ask, not only that they signed.
  • All four UK nations. OpenDoc covers Northern Ireland as well as England, Scotland and Wales.
  • A free plan and a published price, with unlimited users and no long-term contract.
  • Care planning, daily records, risk and incident management, through Health Connect’s platform.

Where is Correct Care stronger?

  • HR, onboarding, training and policies in one system. A care-focused HR system and more than 150 e-learning and practical courses, including the Care Certificate and Oliver McGowan training.
  • Skills for Care Endorsed Provider, a recognised standard for training in adult social care.
  • Reading lists. Managers assign policies to individuals or groups and track completion.
  • Dedicated iOS and Android apps for staff training, policy signing and company information.
  • Slot-based pricing, where a leaver’s slot passes to a new starter at no extra cost.

Which should you choose?

OpenDoc is likely to suit you if

  • You want to see who wrote each policy, and know at least three experts signed it off
  • You want to hear when CQC, NICE or Care Act guidance changes, and compare versions
  • Your staff need answers at the point of care, by voice or in languages other than English, including on the policies you already have
  • You run services in Northern Ireland, or across all four UK nations
  • You want to see the price first, start free and be free to leave

Correct Care may suit you if

  • You want HR, onboarding, training and policies from one supplier
  • Your priority is mandatory training, including the Care Certificate and Oliver McGowan training
  • You have high staff turnover and want pricing by slots rather than named users
  • You already use Correct Care and value continuity

Frequently asked questions

Does Correct Care use AI?

No AI features were found on the Correct Care pages checked. OpenDoc answers staff questions from its expert library and a service’s own uploaded policies, by text or by voice in 51 languages.

Who writes Correct Care’s policies?

Correct Care says its policies are written and maintained by experienced care professionals and compliance specialists. The pages checked do not name the authors. In OpenDoc, every policy names its author, and at least three experts sign it off.

Is OpenDoc cheaper than Correct Care?

OpenDoc’s library is free, and its Organisation plan is £70 + VAT a month per service with unlimited users. Correct Care does not publish a price. It charges by employee slots and includes unlimited training and policies, so ask for a quote to compare for your own services.

Does Correct Care have a long-term contract?

Its pricing page describes a monthly subscription with no long-term contracts, and the FAQ on the same page lists one-year and three-year fixed contract options. Ask Correct Care which applies. OpenDoc’s Organisation plan has no long-term contract.

Does Correct Care cover Northern Ireland?

Correct Care lists the CQC, the Care Inspectorate in Scotland and Care Inspectorate Wales. Northern Ireland was not listed on the pages checked. OpenDoc covers all four UK nations.

How do I switch from Correct Care to OpenDoc?

OpenDoc offers a free, fully managed setup. New services get a starter set of policies chosen for their region and care setting, and you can upload the policies you already have as PDFs or photos, so staff can ask the AI about them straight away. Check your Correct Care agreement before reusing any Correct Care content after you leave.

OpenDoc in the news

How was this checked?

Each statement about Correct Care comes from pages on correctcare.co.uk, checked on 9 November 2026: the home page, Policies, Pricing and Company. Prices and features change, so confirm with the provider. Figures about OpenDoc come from Health Connect. Corrections are recorded below with their date.

Change log: 9 November 2026, first published.

Sources