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Based on public web pages. Corrections are welcome and are dated on this page.
Based on public web pages, checked 2 November 2026. Corrections are welcome and are dated on this page.
In brief
OpenDoc and QCS both give UK care providers policies and procedures that are kept up to date with regulation, and both cover all four UK nations. They differ in when and how AI arrived, who you can see writing the policies, and how you pay.
QCS was founded in 2009 and has been owned by RLDatix since May 2022. It reports more than 7,200 care locations and 245,000 registered users. Its AI assistant, Lyra, has been added to its existing policy library, and its parent company describes a planned shift “from static, policy-focused compliance” to intelligent support, with a new AI engine expected over the following six to nine months.
OpenDoc was built from 2025 with AI at its core. Staff ask questions in plain English, or by voice in 51 languages, and get answers from their own service’s policies. Every policy shows its named author and is signed off by at least three experts. It has a free plan, and an Organisation plan at £70 + VAT a month per service with no long-term contract.
Interest declared. Health Connect Global Ltd publishes this page and makes OpenDoc, so read it as a comparison by one of the providers. Every figure about QCS links to a public source, listed at the end of the page.
| Feature | OpenDoc | QCS |
|---|---|---|
| Built | From 2025, by Health Connect Global | Founded 2009. Owned by RLDatix since May 2022 |
| AI | AI-native. Answers staff questions from the service’s own policies, by text or voice, and rewrites uploaded policies into a consistent template | Lyra AI assistant added to the existing library. Lyra Multi, which answers across all of a provider’s QCS policies, announced in spring 2026. A new AI engine described as expected within six to nine months |
| Who writes the policies | 100+ named experts, including GPs, former CQC inspectors and clinical leaders. Every policy shows its author and is signed off by at least three experts | An in-house team of regulatory and best practice experts. QCS says Lyra draws on 100 QCS care experts. Names of authors not published |
| Policies from providers | Care providers donate policies they already use, which pass the same three-expert sign-off. Includes the full library of PossAbilities, rated Outstanding by the CQC | None found |
| Library size | 500+ policies and procedures as at 28 October 2026 | 340+ policies and about 1,800 pages of guidance |
| Voice | Ask out loud and hear the answer in 51 languages | None found |
| Tailoring and updates | Policies fill in the service’s name, contacts and terms. Every edit is recorded, with side-by-side version comparison. When a library policy improves, the service accepts the update or keeps its own version | Custom policies can be made bespoke to the business, while QCS keeps updating the legal and regulatory elements |
| UK nations | England, Scotland, Wales and Northern Ireland | England, Scotland, Wales and Northern Ireland |
| Mock inspections, audits and training | Available through Health Connect, alongside OpenDoc | Mock inspections, audit tools, a learning centre and dementia toolkits |
| Public price | Free plan. Organisation plan £70 + VAT a month per service (£840 + VAT a year), with unlimited users and unlimited AI use | Not published. One published example: Gateshead Borough Council, £2,162 per site a year (May 2025) |
| Contract | No long-term contract. Cancel at any time from inside the app | Standard terms not published. The Gateshead contract has a total value of £97,290, about five years at its annual cost |
| Scale | More than 1,000 care organisations signed up in its first three months, as reported by CareTalk | More than 7,200 care locations and 245,000 registered users. TrustScore 4.5 from about 1,730 Trustpilot reviews |
Both providers use experts. The difference is what a care service can see. In OpenDoc, every policy shows the named expert who wrote it, each expert has a public profile listing their qualifications and experience, and at least three experts sign off each policy before it is published. Care providers also donate policies they already use in their own services. In September 2026, PossAbilities, a social enterprise rated Outstanding by the CQC that supports 1,070 people, gave its full library, valued at an estimated £200,000. Donated policies go through the same three-expert sign-off.
QCS says its content is maintained by an in-house team of regulatory and best practice experts, and that Lyra draws on 100 QCS care experts. On the pages checked, QCS did not publish the names of the authors of individual policies.
Dr Devan Moodley Founder and CEO, Health Connect Global
Has led three services to an overall Outstanding CQC rating, including one taken from Inadequate to Outstanding.
View profileThese are three of more than 100 named experts. Meet all the experts.
QCS built its reputation on a policy library, and is now adding AI to it. Lyra answers questions across QCS content, and Lyra Multi, announced in spring 2026, extends this across all of a provider’s QCS policies. RLDatix describes a new QCS AI engine as the foundation for future features, with the full intelligence layer expected within six to nine months.
OpenDoc was designed around AI from the start. Staff ask a question in plain English, or out loud in any of 51 languages, and get an answer from their own service’s policies. One click rewrites an uploaded policy into a consistent, professional template. Named experts review what goes into the library, so the AI works from content people have checked.
OpenDoc publishes its prices. The library is free to use, and the Organisation plan is £70 + VAT a month per service, or £840 + VAT a year, with unlimited users and unlimited AI use. There is no long-term contract, and a service can cancel at any time from inside the app.
QCS does not publish prices or standard contract terms. One public example is Gateshead Borough Council’s contract notice, published in May 2025, which lists £2,162 per site a year for nine sites, an annual cost of £19,459 and a total contract value of £97,290. The notice does not say whether VAT is included. For the same nine services, OpenDoc’s Organisation plan would cost £7,560 + VAT a year, with no fixed term. Prices for other customers may differ, so ask QCS for a quote.
OpenDoc’s Organisation plan is £70 + VAT a month per service, and the library is free. QCS does not publish prices. In one public example, Gateshead Borough Council’s contract listed £2,162 per site a year. Ask QCS for a quote to compare for your own services.
Yes. QCS’s AI assistant, Lyra, answers questions across QCS content, and Lyra Multi was announced in spring 2026. RLDatix has described a new QCS AI engine as expected within six to nine months.
Yes. The Organisation plan has no long-term contract, and a service can cancel at any time from inside the app.
Yes. Both cover England, Scotland, Wales and Northern Ireland.
QCS says an in-house team of regulatory and best practice experts maintains its content. The names of the authors of individual policies were not published on the pages checked.
More than 100 named experts, including GPs, former CQC inspectors and clinical leaders. Every policy shows who wrote it, and at least three experts sign off each one. Care providers also donate policies they use in their own services, which pass the same sign-off.
Start on OpenDoc’s free plan, where new services get a starter set of policies chosen for their region and care setting. You can upload your own policies as PDFs or photos. Check your QCS agreement before reusing any QCS content after you leave.
Each figure about QCS comes from QCS, its parent company RLDatix, a public contract notice or a named news source, checked on 2 November 2026. Prices and features change, so confirm with the provider. Figures about OpenDoc come from Health Connect. Corrections are recorded below with their date.
Change log: 2 November 2026, first published.
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