The day after the Department of Health and Social Care and NHS England launched Jess’s Rule, asking GP teams to rethink when a patient presents three times with the same concern, Dr Devan Moodley set out in LBC how technology could help.

A system that reads a patient’s full journey, he argued, could flag a second or third contact and prompt the team to look again, “not to replace judgment, but to augment it”. The system notices, and a person decides.

First published in LBC on 24 September 2025.