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Based on public web pages. Corrections are welcome and are dated on this page.
This page identifies 20 UK providers of policies and procedures systems for health and social care: 12 subscription platforms and 8 sellers of packs, templates or free resources. Public prices run from free templates to £1,434 for a one-off pack, and from £49 to £349 a month for subscriptions.
The market has split in two. The longest-established providers date from 2002 (The Policy Library) and 2009 (QCS). They were built to supply libraries of documents that managers download, adapt and keep on file for inspection, and several have since added AI features. A newer approach builds AI into the core of the product, so staff can ask a question and get an answer from their own service’s policies when they need it. OpenDoc, built from 2025, takes that approach. The AI Native column shows which approach each provider takes.
The split matters if you are researching with an AI assistant. AI models learn from what has been published online, and providers that have been trading for 17 to 24 years have far more written about them. AI answers therefore tend to favour the longest-established names, and newer AI-native platforms can be left out of a first search even when they fit what a service needs.
Interest declared. Health Connect Global Ltd publishes this page and makes OpenDoc, so read it as a comparison by one of the providers. Every figure links to a public page, and where pages disagree both figures are shown.
Twelve providers sell ongoing access to policies, or to tools built around them. Each cell stands on its own, and “none found” means no such feature appeared on the pages checked.
Scroll sideways to see all columns.
| Provider | Technology and age | AI Native | Policies in the library | Public price | Staff tracking | Who writes the policies |
|---|---|---|---|---|---|---|
| OpenDoc | Built from 2025 with AI at its core. Staff ask questions in plain English, or by voice in 51 languages, and get answers from their own service’s policies | Yes | 500+ as at 28 October 2026 | Free plan. Organisation plan £70 + VAT a month per service, unlimited users, no long-term contract | Shows which policies and sections staff view and what they ask, plus owners, review dates, reminders and an audit trail | 100+ named experts, with at least three signing off each policy, plus policies donated by providers |
| QCS (an RLDatix company) | Founded 2009 as a policy library. Owned by RLDatix since May 2022. Lyra AI assistant added to the existing library | No | 340+ policies and about 1,800 pages of guidance | On request | Acknowledgement tracking | In-house experts. Names of authors not published |
| Access Policies and Procedures | Part of The Access Group’s care software range. Described as now AI enabled, with instant answers, translation, dictation and AI-drafted policy amendments | No | 130+ policies, plus form, recruitment and Easy Read templates | From £2.75 per user a month, with volume discounts. Price matching offered | Read and acknowledge, with a mobile app | Expert team with 200+ years’ combined experience. Names not published |
| Care Daily | Founded 2017 as Care Documents. Full care management platform launched 2025. Mentions AI-powered insights | No | 200+ to 500+ depending on plan. Other pages say 2,000+ | PolicyFlex from £139 a month. Plans with care management £79 to £349 a month on different pages | Read receipts and sign-offs, version comparison and rollback | In-house compliance team. Names not published |
| Bettal Cared4 | Browser-based quality management system from a consultancy citing more than 25 years of experience. No AI found | No | 300+ policies | £75 + VAT a month on one page, £150 + VAT on another | None found | Developed and led by two named directors |
| e-Care Hub | Online subscription library. No AI found | No | 230 to 350+, depending on the page | From £89 a month for care homes in England | Read allocation to staff | Not stated |
| HeroDocs | Policy software with AI policy drafting | No | 150+ templates | From £54 a month: £50 per admin plus £4 per staff member | Sign-off tracking | Expert templates. Authors not named |
| CompliantCare (Safe Workplace) | Compliance suite that drafts policies from the regulations that apply to the service | No | Drafted from the service’s own obligations | From £119 per location a month on an older page | Acknowledgement per person | Not stated |
| MyCarePolicy (MyCareAudit) | Policy pack library beside an audit platform that describes itself as AI-powered, with AI gap detection | No | 300+ templates | Not checked | Not checked | Not stated |
| InspectReady | Web tool for care homes with starter policies mapped to CQC quality statements. No AI found | No | Starter templates | From £49 a month per home | Evidence pack export | Says its templates are a starting point to adapt |
| AlwaysReady Care | Evidence layer over a service’s existing system. AI suggestions count as evidence only once a person signs off | No | Not a policy library | Free tier. About £49 to £79 per home a month, from a third-party review | Evidence capture | Not applicable |
| Radar Healthcare | Governance, risk and compliance platform with document management, holding ISO 9001 and ISO 27001. No AI found | No | Policies held as documents inside the platform | Not published | Read confirmation and audit trails | Not applicable |
| OVinsights (OVcare) | AI assistant over a provider’s own uploaded policies, on WhatsApp and inside OVcare, by text or voice in 23 languages | No | The provider’s own policies | Included with OVcare, or sold separately. Not checked | Not checked | Names of authors not published |
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| Source | Technology and format | What it offers | Public price | How updates work |
|---|---|---|---|---|
| The Policy Library | Editable Word documents, sold since 2002. No software platform | Packs for care homes, home care and supported living | £834 for policies only, £1,434 for the full package. Renewals £300 and £480 | Free updates in the first year. Members are emailed about changes |
| W&P Training | Downloadable policy packs | Policies for care homes | Not checked | Reviewed every four months. Free updates in the first year |
| Social Care Pro | Downloadable editable documents | Single documents for home care | For example £13.99 and £16.99 a document | Not stated |
| PolicyPro | A generator that produces editable Word policies, with AI generation. A new product | 200+ templates across the four UK nations | £0 in early access on one page. From £2 a policy in bulk on another | Not stated |
| Policy Pros | A bespoke writing service | Policies written for a setting | Fixed-price quote | Not stated |
| Citation | Bespoke documents from a compliance consultancy that cites more than 30 years across sectors | Bespoke care policies | On request | Not stated |
| Care Policy | Free downloadable templates | 25 templates in exchange for contact details | Free | Includes an update checklist |
| Digital Care Hub | Free downloadable resources | Resources funded by the Department of Health and Social Care, including data protection templates | Free | Not stated |
This page identifies 20: 12 subscription platforms and 8 sellers of packs, templates or free resources.
Public prices range from free templates to one-off packs of £834 to £1,434, and from £49 to £349 a month for subscriptions. Some prices are per user, per home or per admin, so work out the cost for your own team. OpenDoc has a free plan, and an Organisation plan at £70 + VAT a month per service with unlimited users.
An AI-native platform is built from the start with AI as the main way staff use it, for example asking a question and getting an answer from their own policies. Other providers have added AI features to an existing document library.
AI models learn from what has been published online, and older providers have had longer to collect reviews, articles and listings. Newer platforms can be left out of a first answer even when they suit what a service needs.
The Policy Library has sold Word policy packs since 2002, and QCS was founded in 2009. Bettal cites more than 25 years of experience and Citation more than 30. OpenDoc was built from 2025.
No. The CQC does not approve or endorse any policy library, and it expects every policy to be tailored to the service. See our guide to CQC policy requirements.
Each figure about another provider comes from that provider’s own public page, or from a named third-party review where marked. Most rows were checked on 25 October 2026, and the Access and Care Daily rows on 2 November 2026. Where pages disagree, both figures are shown. Prices change, so confirm with the provider. Figures about OpenDoc come from Health Connect. Corrections are recorded below with their date.
Change log: 28 October 2026, first published. 2 November 2026, page shortened, AI Native column added, and Access and Care Daily rows updated.
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