The World’s First Care Super Intelligence System
Care Intelligence
About Us
All Rights Reserved by Health Connect - 2026
OpenDoc for home care
500+ policies and procedures, each written by a named expert and signed off by at least three. Kept current when guidance changes, tailored to your agency, and answered for any carer on their phone, in 51 languages, between visits or out of hours.
In home care, there is no colleague down the corridor. A carer facing something unexpected at a client’s door is usually on their own, with a visit to finish and another to get to. OpenDoc puts your agency’s policies in their pocket, in a form they can use there and then, and gives managers the evidence inspectors ask for.
Lone working
A carer can type or speak a question on their phone and get an answer from your agency’s own approved policies, instead of searching a handbook or waiting to reach the office.
Out of hours
Evenings and weekends are when carers most need guidance and managers are hardest to reach. Policy questions get answered in seconds, leaving on-call free for the situations that need a person.
Between visits
Carers can check a procedure before they set off for the next call, or once they are parked. Never while driving.
A multilingual workforce
Skills for Care estimates that nearly 30% of England’s adult social care workforce had a non-British nationality in 2024/25. OpenDoc answers in 51 languages, spoken or typed.
High turnover
Add every carer, coordinator and new starter at no extra cost. The price is per service, not per person, so recruitment never pushes up your policy bill.
“How do you know carers read it?”
See which policies and sections carers view and what they ask about, so you can show engagement and spot where your team needs support.
An illustration of how the features fit together in a home care agency.
Every OpenDoc policy shows the named expert who wrote it, and at least three experts sign it off before it is published. The experts include former CQC inspectors, registered managers, clinicians and leaders of Outstanding-rated services. Care providers also donate policies they already use, including the full library of PossAbilities, rated Outstanding by the CQC, and donated policies pass the same sign-off.
The CQC says every policy must be “unique and tailored to your business”, and expects registered providers to keep policies current, secure and acted on. OpenDoc does not replace your judgement, and the CQC does not approve any policy library. What it does is make each requirement easier to meet and easier to prove: tailored versions with a full history, review dates and owners, alerts when guidance changes, and evidence of how carers use your policies.
OpenDoc covers home care in all four UK nations, regulated by the CQC in England, the Care Inspectorate in Scotland, Care Inspectorate Wales and RQIA in Northern Ireland.
£70 + VAT a month per service
Unlimited users and unlimited AI use, with no long-term contract. The library itself is free to use.
A worked example. An agency with 60 carers pays £70 + VAT a month for OpenDoc, and the same if it grows to 100. Per-carer pricing is common in home care software. For comparison, one per-user policy product, Access Policies and Procedures, starts at £2.75 per user a month, which for 60 carers is £165 a month before any volume discount, and rises with every new starter.
Care planning, daily records, risk and incident management, training, audits and mock inspections are available through Health Connect’s wider care platform, alongside OpenDoc.
We set up your agency for you, at no cost, including uploading the policies you already have.
Start from a set chosen for home care and your region, with your agency’s details filled in, then adapt and approve each one.
Add your whole team, including new starters and bank staff, and they can ask questions from their first visit.
Yes. Carers use OpenDoc on their phones and can type or speak a question and hear the answer from your agency’s own policies. They should only use it when it is safe, never while driving.
No software can do that on its own, and the CQC does not approve any policy library. OpenDoc gives you expert-written policies to tailor, records every change so you can show what you tailored, and shows which policies carers read and what they ask about.
Yes. Upload them as PDFs or photos. Carers can ask the AI about them straight away, and one click rewrites any policy into a consistent template. The free, fully managed setup can do this for you.
The library is free to use. The Organisation plan is £70 + VAT a month per service, with unlimited users and unlimited AI use, and no long-term contract.
Yes. OpenDoc covers all four UK nations, and new services get a starter set of policies chosen for their region and care setting.
Health Connect holds ISO 27001 and Cyber Essentials Plus certification, and meets the NHS Data Security and Protection Toolkit standards.
Start free today, or book a demo to see OpenDoc with your own policies.
We take good care of you and your data. You can read more about how we use cookies, the third parties who set cookies and update your cookie settings here.
We use cookies and similar technologies to help personalise content, tailor and measure ads, and provide a better experience. By clicking OK or turning an option on in Cookie Preferences, you agree to this, as outlined in our Privacy Policy.